Privacy Policy

Welcome to Rad Stay. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or book a stay at one of our properties, including Union Street Lofts.

1. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you to provide you with the best hospitality experience:

Identity Data:Includes first name, last name, and title.

Contact Data:Includes billing address, email address, and telephone numbers.

Financial Data:Includes payment card details (processed securely by our third-party payment gateways, we do not store your raw card data).

Transaction Data:Includes details about your reservations, stays, and payments.

2. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To process and manage your bookings, including payment processing and providing customer support.

To manage our relationship with you, which includes notifying you about changes to our terms or privacy policy.

To send you marketing communications, such as newsletters or promotional offers, if you have opted in to receive them. (You can unsubscribe at any time).

To improve our website, properties, marketing, and guest experiences.

3. Data Security

We have put in place appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, and contractors who have a strict business need to know.

4. Third-Party Links & Services

Our website may include links to third-party booking engines, payment processors, or plugins. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

5. Your Legal Rights

Depending on your location, you may have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, or restriction of processing of your personal data.

6. Contact Us

If you have any questions about this privacy policy or our privacy practices, please reach out to our team:

Email:info@rad-stay.com
Website:rad-stay.com